1. Cancellation Process
Customers of QuickMax Website Builder ("QuickMax," "we," "us," or "our") may cancel their subscription or account at any time. To initiate the cancellation process, customers must follow these steps:
- Cancellation Request: Submit a cancellation request through the customer account dashboard, or contact our support team via email at [insert email] or phone at [insert phone number].
- Verification: Provide any necessary verification or information to confirm ownership of the account.
- Confirmation: Await confirmation from QuickMax that the cancellation request has been processed.
2. Refund Policy
2.1 Monthly Subscription
- Refunds: For monthly subscriptions, customers are eligible for a prorated refund of any unused portion of the current subscription period upon cancellation.
- Non-refundable Fees: Setup fees or any one-time charges are non-refundable once services have been rendered.
2.2 Annual Subscription
- Refunds: For annual subscriptions paid upfront, customers may be eligible for a prorated refund of the remaining months if cancelled within 30 days of initial purchase.
- Non-refundable Fees: Setup fees or any one-time charges are non-refundable once services have been rendered.
3. Effect of Cancellation
Upon cancellation of a subscription or account:
- Service Termination: Access to QuickMax services will cease at the end of the current billing period.
- Data Removal: QuickMax will delete or anonymize customer data as per our Data Retention Policy, unless retention is required for legal or regulatory purposes.
- No Further Charges: Customers will not incur any further charges beyond the cancellation date, except for any outstanding fees accrued before cancellation.
4. Special Circumstances
In cases of extenuating circumstances, such as technical issues or dissatisfaction with service, QuickMax may consider exceptions to this policy on a case-by-case basis. Please contact our support team for assistance.
5. Amendments
QuickMax reserves the right to modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of these changes.
6. Contact Information
For questions or assistance regarding cancellations, please contact us at:
QuickMax
228-A, Ganeshpuri, Indore, India - 452010
qm@quickmax.io
+91-8358995599
This Cancellation Policy outlines our procedures for cancelling subscriptions or accounts and our commitment to handling cancellations fairly and transparently. We value your feedback and strive to provide exceptional customer service at all times.